ITcetera is an instructional design and development company found in 1996 by Wayne Schaaf.

Based in Grand Rapids, MI, ITcetera serves both local clients and national client either on-site, if necessary, or remotely.

ITcetera is a long-time user of Articulate 360 and specializes in Articulate Storyline development.

ITcetera also specializes in technical writing.   This includes a large number of operations manuals, standard procedures, user guides, and job aids for many manufacturers and service providers; 

We can develop comprehensive web-based training using the traditional “present and quiz” approach, as well as, the growingly popular scenario exploration approach.